Terms of Service

Last updated: [DATE AT LAUNCH]

1. Who we are

These terms are between you and [BUSINESS LEGAL NAME / TRADING NAME] (“we”, “us”), contactable at [SUPPORT EMAIL]. They apply when you subscribe to our website service (the “Service”).

2. The Service

We build, host and maintain a one-page website for your business using the information and materials you give us. We aim to publish your site within 1–2 business days after we have everything we need and you have approved the final page, but this is a target, not a guarantee. The Service does not include domain registration, online shopping, bookings, advertising, or search engine optimisation work.

3. Price, billing and GST

We are not registered for GST, so no GST is charged on our prices.

• The price is NZ$39 per month. No GST is charged. An optional annual plan of NZ$390 per year [if offered] (also with no GST charged) is billed once per year in advance.
• Payment is by card through Stripe. We do not see or store your card details.
• You are charged when you subscribe and then on the same date each month (or year), in advance, until you cancel. We email you a receipt for each payment.
• If a payment fails we will let you know and may try again. If it remains unpaid we may suspend your site after giving you reasonable notice.
• We will give you at least 30 days’ written notice before any price increase takes effect, and you may cancel before it does.

4. Cancelling

You can cancel at any time by emailing [SUPPORT EMAIL] [or using the cancel link in your receipt, once set up]. There is no cancellation fee and no minimum term. Cancellation takes effect at the end of the period you have already paid for; we will not charge you again. After that your site will be taken down. On request we will give you a copy of your page content.

5. Refunds

[OWNER DECISION — proposed: If you are not satisfied within 14 days of your first payment, tell us and we will refund that payment in full.] Annual plan: [proposed: refund of unused full months on cancellation within 30 days — owner to decide]. These refund terms are in addition to, and do not limit, your rights under the Consumer Guarantees Act 1993 and the Fair Trading Act 1986.

6. Your content and your responsibilities

• You own your business name, logo, photos and text. You give us permission to use them to build, host and display your site for as long as you are a customer.
• You must have the right to use anything you give us (for example photos and logos).
• You are responsible for checking that everything on your site is accurate and not misleading. This particularly applies to any statements about licences, registrations, qualifications, awards, prices or guarantees. We will not add such claims unless you provide them, and we may ask for evidence.
• You must not use the Service for anything unlawful, deceptive or harmful.

7. Previews

Before you subscribe we may prepare a draft preview from information that is publicly available about your business. A preview is not published for search engines, is clearly marked as a sample, and is not an endorsement or a statement that you have agreed to anything. Ask us at any time and we will delete it.

8. AI assistance

We use AI tools to help draft site layouts and wording. You approve the wording before publication. AI-assisted text can contain mistakes, so please read it carefully.

9. Availability and changes to the Service

We aim to keep your site available but cannot guarantee it will always be uninterrupted. We rely on third-party providers (such as hosting and payment providers). We may change or improve the Service; if we make a change that materially reduces what you receive, you may cancel and we will refund any prepaid period that you have not used.

10. Our responsibility

We will provide the Service with reasonable care and skill. Nothing in these terms excludes or limits any right you have under New Zealand law that cannot lawfully be excluded, including under the Consumer Guarantees Act 1993 (to the extent it applies to you) and the Fair Trading Act 1986. [Owner/lawyer: do not add any exclusion of liability or contracting-out clause without review.]

11. Privacy

How we handle personal information is explained in our Privacy Notice.

12. Complaints and contact

If something is wrong, email [SUPPORT EMAIL]. We aim to reply within 2 business days.

13. Changes to these terms and governing law

We may update these terms and will give you at least 30 days’ notice of material changes. New Zealand law governs these terms.